We couldn't possibly show you every glowing remark a client has made about our services, but we'd still like to show you a few of the more detailed ones below.
TriOnline, TriMicro Cloud Roster, has provided St Louis substantial efficiencies and greatly improved HR accountability with its combined rostering and payroll solutions.
The efficient creation of CDC data and statements within the same platform is a huge advantage TriOnline has.
software North, the developers of TriOnline, have continued to improve and involve their products. They are extremely receptive to constructive feedback hence yielding ongoing efficiency dividends.
I believe this product is unique in providing rostering, payroll and CDC Statement creation in one software suite. software North also understand that value for money is a key component of any aged care product, particularly in this evolving, competitive time and I consider their product delivers in this area also.
Paul Maris Naish
I would like to take this opportunity to thank all of the team at software North for their ongoing assistance and support since our organisation expanded our Bed Billing service to include TriOnline Roster and Payroll Bureau. The team consistently demonstrate professionalism, knowledge, friendly manner, and a Can Do approach to all enquiries.
Our organisation was in an awkward situation as a result of a long term administration employee who managed the roster and payroll process leaving the business at short notice. Jane was able to attend our business within days to provide support / training to management and admin staff. Upon reviewing our former roster and payroll systems with Jane it was extremely obvious software North provided significant time and financial solutions as follows:
TriOnline Roster:
Payroll Bureau:
The decision to outsource payroll and utilise the online roster has enabled our organisation to strategically reduce Admin FTE which in turn has provided significant time and financial savings. The partnership with software North has made our systems significantly more professional and efficient for the staff and business.
We look forward to growing our relationship with software North who have become a significant part of our team. Thankyou.
Adrian Johnstone Chief Executive Officer
TriOnline is an exceptional program that has been managing our large rostering system and payroll process for a number of years, which superseded software Norths previous system that we used for over 10 years. We are delighted with the programs design and ease of use. The information offered and input fields have provided us with accuracy, time efficiency and peace of mind.
The Master Roster enables us to input data for regular employees once, saving time to re-enter information. Having the payroll reports, accrual leave reports and rostering reports automatically saved in the system again provides efficiency.
The support team, in particular Mark, have proven to be prompt and extremely knowledgeable regarding the applicable Awards and have always assisted with our requests.
We have absolutely no hesitation in recommending TriOnline and have full confidence in all their programs and support.
Shane Nisha Acting General Manager Leigh Place Aged Care
For the last twelve months software North has been responsible for reconciling the Medicare Claims for our 5 facilities.
Since subsidy funding is very complex, it is reassuring to know that in using software North's expertise in this area and their TRImicro software tools, we are receiving our maximum funding entitlements.
Their monthly reports have given us all the information required to allow IBIS to follow up on outstanding items with both Medicare and individual Residents.
software North has been instrumental in IBIS recouping additional government funding to which we are entitled and which we would not otherwise have received.
We will certainly continue to use their Claim reconciliation service and would highly recommend software North if you are looking to maximise your monthly claims.
Michael WatsonChief Financial Officer - IBIS Care Group
We provide a superiority award winning product to our residents and we also want the very best for our professional team.
We take our Lifestyle Philosophy very seriously - to create a wonderful environment not just for our residents to live but also for our team to work. When it comes to holiday relief for our Payroll staff and, at the same time, ensuring our Employees are paid correctly and on time - we know that software North is there for us - problem solved.
software North provides us with the professional service we expect in a no fuss and personal manner. Outsourcing to software North for short term holiday relief is an efficient and cost effective solution for us; they are very much a part of our team.
If you are considering long or short term outsourcing then look no further then software North. I recommend them without hesitation
Lyn EatonDirector of Services
software North has been working with New Horizons Aged Care in recovering lost funding from Medicare and residents. Since the beginning of this year they have been instrumental in recouping $250 000 from Medicare alone. As we are only a 78 bed facility this is a substantial amount of money.
software North also does our Residential Billing and reconciliation of accounts with great accuracy and efficiency.
I highly recommend the services offered by software North.
Linda SilmanDirector of Care - New Horizons